Privacy Policy

We use the information we collect for the following purposes:

• •To respond to your inquiries and provide quotes
• •To schedule and deliver our handyman services
• •To communicate with you about your service requests
• •To send appointment reminders and follow-up communications
• •To improve our website and services
• •To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• •Service Providers: We may share information with trusted service providers who assist us in operating our business (e.g., payment processors), subject to their agreement to keep the information confidential.
• •Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights or the safety of others.
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• •Secure form submission using HTTPS encryption
• •Limited access to personal information by employees
• •Regular security assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• •To provide our services and maintain records of completed work
• •To comply with legal, accounting, or reporting requirements
• •To resolve disputes and enforce our agreements

Contact information for quotes that do not result in a completed job is typically retained for up to 2 years, after which it is deleted.

Under Canadian privacy law (PIPEDA), you have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your information (subject to legal retention requirements)
• •Withdraw consent for certain uses of your information

To exercise these rights, please contact us using the information provided below.

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies help us:

• •Remember your preferences
• •Understand how visitors use our website
• •Improve our services based on usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.